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Life goes on
Jan. 21st, 2008 06:32 pmWork was very busy today. Nothing major was broken, but eveyone seemed to have problem. Fortunately it was all easy stuff, but it's the first time the phones have been going incessently and there is work we have to do (the other time it was people askign when the major outage was going to eb fixed). One guy rang me at 8.00 to say he had been moved to another desk and he coldn't find he computer. Talked him though locating the thin client behind his monitor. Then he said he couldn't use a thin client. I checked and told him, yes he could. But he'd never had one before? Why did he have one now? Told him politely that that wasn't my problem and to take it up with his manager.
A bit later we get an email coming in asking lots of questions about thin clients, ie why did we use them when they didn't work,and it's because the company is too cheap to buy proper computers isn't? So we sent an email to his team leader saying "your user appears to have some misunderstandings about thin clients, could you see he gets a proper induction on them?" We get a nice email back from team leader saying he had been inducted and he'd been told not to send emails to IT like that. We find out a bit later on that his first point of query had not been his team leader, or even us, but HR.
Picked up a parcel of manga from the post office, so am now up to day with Ghost Hunt, Genshiken and Eva. One of the engineers was very impressed with the fact that they were backwards, and showed it to everyone. Unfortuntely it was the one I was trying to read.
Finished secret costume, appart from a couple of accessories, and sorting out the wig. I think I'm going to need to wash this one to help detangle it. Need to dye my hair still, becuase I couldn't face doin that at the weekend, but should have time to do that this week. Kirara's head is done, and I can't see much out of it. This is largely because the eyes are on the side of the head, not the front, meaning I have periferal vision of a very small area either side of my head. I'm worryingly close to getting everying sorted for Minami almost a month in advance. I feel like I should start another costume just for the hassle :)
A bit later we get an email coming in asking lots of questions about thin clients, ie why did we use them when they didn't work,and it's because the company is too cheap to buy proper computers isn't? So we sent an email to his team leader saying "your user appears to have some misunderstandings about thin clients, could you see he gets a proper induction on them?" We get a nice email back from team leader saying he had been inducted and he'd been told not to send emails to IT like that. We find out a bit later on that his first point of query had not been his team leader, or even us, but HR.
Picked up a parcel of manga from the post office, so am now up to day with Ghost Hunt, Genshiken and Eva. One of the engineers was very impressed with the fact that they were backwards, and showed it to everyone. Unfortuntely it was the one I was trying to read.
Finished secret costume, appart from a couple of accessories, and sorting out the wig. I think I'm going to need to wash this one to help detangle it. Need to dye my hair still, becuase I couldn't face doin that at the weekend, but should have time to do that this week. Kirara's head is done, and I can't see much out of it. This is largely because the eyes are on the side of the head, not the front, meaning I have periferal vision of a very small area either side of my head. I'm worryingly close to getting everying sorted for Minami almost a month in advance. I feel like I should start another costume just for the hassle :)
